Privacy Policy
Seed27 respects your privacy and is committed to being transparent about how we collect, use, share, and store your personal information. This Privacy Policy explains how Seed27 may handle your information when you use our website, app, platform, and related services.
1. Who we are
Seed27 is a platform intended for founders and investors. Our goal is to help connect founders with investors and support fundraising, business discovery, communication, and related opportunities.
If you have any privacy-related questions, requests, or complaints, you can contact us at charlie@seed27.com.
2. Who this policy applies to
This Privacy Policy applies to users of Seed27, including founders, investors, visitors, applicants, prospective users, and anyone who interacts with our website, app, or services.
Seed27 is intended only for individuals aged 18 or over. We do not knowingly offer our services to children.
3. Where Seed27 is available
Seed27 is currently intended for users in the United Kingdom and the United States, although we may expand into additional countries over time.
4. Information we may collect
We may collect and process a wide range of personal information, including:
Name, email address, phone number, profile photo, account login details, company name, founder or investor profile information, pitch decks, fundraising materials, campaign details, messages between users, support requests, payment-related information, identity verification information, location data, device information, IP address, browser type, usage analytics, cookie data, marketing preferences, and any other information you choose to provide to us.
We may also collect information from third parties, including when you sign in or connect your account through services such as Google, Apple, or other third-party providers.
5. How we collect information
We may collect information in a number of ways, including when you:
create an account; complete your profile; apply as a founder or investor; upload pitch decks, company information, or fundraising materials; send messages through the platform; contact support; join a waitlist; subscribe to emails; connect third-party accounts; browse our website; use our app; or otherwise interact with Seed27.
We may also collect information automatically through cookies, analytics tools, device identifiers, log files, and similar technologies.
6. How we use your information
We may use your personal information to:
create and manage accounts; verify users; operate and improve the platform; match founders with angel investors or other investors; display profiles, campaigns, and investment opportunities; enable communication between users; provide customer support; send service messages; send marketing communications; personalise content; analyse user behaviour; maintain security; detect fraud, abuse, or unlawful activity; enforce our terms; comply with legal obligations; prepare for future platform features; facilitate future investment or payment functionality; and otherwise run, grow, and protect Seed27.
7. Legal bases for processing
Depending on the circumstances, we may process your personal information because it is necessary to perform a contract with you, because it is necessary for our legitimate interests, because we need to comply with a legal obligation, or because you have given consent.
Where consent is required by law, we will seek it as appropriate.
8. Sharing your information
We may share your personal information with:
founders, investors, angel investors, other users of the platform, professional advisers, service providers, hosting providers, analytics providers, email and communications providers, identity verification providers, payment providers, financial or compliance partners, advertisers, marketing partners, data partners, legal or regulatory authorities, law enforcement, courts, prospective buyers or investors in our business, and other third parties where necessary to operate, improve, monetise, protect, or grow Seed27.
This may include sharing information for business development, advertising, lead generation, commercial partnerships, investor discovery, and related business purposes.
9. Sale of personal information and advertising
Seed27 may, now or in the future, use personal information for advertising, audience building, commercial targeting, partnership opportunities, and other marketing or revenue-generating activities.
This may include sharing, licensing, renting, or selling certain personal information or categories of personal information to third parties, where permitted by applicable law.
Where the law requires consent or an opt-in or opt-out mechanism for certain advertising, cookie, profiling, or data-sharing activities, we will aim to provide the relevant controls at the appropriate time.
10. Cookies and analytics
We may use cookies, pixels, tags, SDKs, and similar technologies to operate the website and app, remember preferences, understand user behaviour, measure performance, improve our services, personalise content, support advertising, and help us better understand how users interact with Seed27.
We may use third-party analytics and tracking providers now or in the future. You may be able to control some cookie preferences through your browser settings or any cookie tools we make available.
11. Payments and future investment functionality
Seed27 does not currently process platform payments or direct equity purchases through the service. However, we may introduce payment, investing, or transaction features in the future.
If we do, we may collect and process additional financial, transactional, identity verification, compliance, anti-money laundering, know-your-customer, or related information ourselves or through third-party providers.
12. International data transfers
Your personal information may be stored or processed in countries outside your home country, including countries that may have different data protection laws.
Where required, we will seek to use appropriate safeguards for international transfers.
13. Data retention
We may retain personal information for as long as necessary to provide the service, run our business, comply with legal obligations, resolve disputes, enforce our agreements, maintain records, and support future business and platform needs.
In practice, retention periods may vary depending on the type of data, the reason we collected it, and any legal, regulatory, operational, or commercial requirements.
14. Security
We aim to use reasonable technical, organisational, and administrative measures to help protect personal information. However, no system can be guaranteed to be completely secure, and you use the platform at your own risk.
15. Your rights
Depending on where you are located and the laws that apply, you may have rights to request access to the personal information we hold about you, request correction of inaccurate information, request deletion of your information, object to certain processing, request restriction of processing, withdraw consent where processing is based on consent, or opt out of certain marketing communications.
To make a privacy request, contact charlie@seed27.com.
16. Complaints
If you have concerns about how we handle your personal information, we encourage you to contact us first at charlie@seed27.com.
You may also have the right to complain to a relevant data protection authority, including the UK Information Commissioner's Office (ICO) if you are in the United Kingdom.
17. Third-party links and services
Seed27 may contain links to third-party websites, tools, integrations, or services. We are not responsible for the privacy practices of those third parties, and you should review their policies separately.
18. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our services, business model, legal obligations, or data practices. When we do, we will update the "Last updated" date below.
19. Contact
For privacy-related questions, requests, or complaints, contact:
charlie@seed27.com